https://apnashop24.com/privacy-policy/
1. Introduction
Welcome to Shopping Shooping! These Terms and Conditions govern the use of our online multi-vendor platform, where vendors can sell their products, and customers can purchase legally permitted goods. By accessing or using our website, you agree to comply with and be bound by these terms.
2. Definitions
- “Platform” refers to apna shop 24/7 (https://www.apnashop24.com).
- “Vendor” refers to any individual or business entity selling products on the platform.
- “Customer” refers to any individual purchasing products from the platform.
- “Products” refers to goods that vendors list for sale, which must comply with legal and platform policies.
3. Vendor Registration and Responsibilities
- Vendors must register with valid business details and provide accurate information.
- Vendors are solely responsible for the quality, pricing, and delivery of their products.
- Vendors must ensure that all products listed are legally permitted and do not violate any local, national, or international laws.
- Misleading, counterfeit, or illegal products are strictly prohibited and may result in account suspension or termination.
- Vendors must fulfill orders in a timely manner and handle customer inquiries professionally.
4. Customer Responsibilities
- Customers must provide accurate information while placing orders.
- Customers are responsible for reading product descriptions before making a purchase.
- Any disputes regarding products should be first addressed with the respective vendor.
- Customers must not use the platform for fraudulent activities or any illegal transactions.
5. Payment and Transactions
- Payments are processed through secure third-party payment gateways.
- Shopping Shooping may deduct service charges or commissions from vendor payments as per the agreed terms.
- Refunds and returns are subject to the policies of individual vendors.
6. Product Listing and Compliance
- Vendors must ensure product descriptions, images, and specifications are accurate.
- Prohibited items include, but are not limited to:
- Illegal drugs, weapons, and hazardous materials.
- Counterfeit or pirated products.
- Adult content or explicit materials.
- Any items violating intellectual property laws.
7. Shipping and Delivery
- Vendors are responsible for ensuring timely and secure delivery of products.
- Delivery timelines must be communicated clearly to customers.
- In case of disputes, vendors and customers should resolve the issue amicably before escalating to platform support.
8. Returns and Refunds (Applicable to Vendors and Customers)
- Both vendors and customers must adhere to the return and refund policies set forth by the platform.
- Vendors must clearly define their return and refund policies in product listings.
- Customers are required to follow the vendor’s stated return policy before requesting a refund.
- In case of defective, damaged, or incorrect products, customers can initiate a return request within 8 days of receiving the product.
- Vendors must process approved refunds within 8 days of receiving the returned product.
- The platform may intervene in disputes between vendors and customers if a resolution is not reached within a reasonable timeframe.
- Any fraudulent return claims or failure to honor return commitments may result in account suspension or termination.
9. Account Termination and Suspension
- The platform reserves the right to suspend or terminate any vendor or customer account that violates these terms.
- Fraudulent activities, misleading listings, or legal violations will lead to immediate action.
10. Liability and Disclaimer
- Shopping Shooping acts as a marketplace and is not liable for disputes between vendors and customers.
- The platform does not guarantee the quality, safety, or legality of listed products.
- Users agree to use the platform at their own risk.
11. Privacy Policy
- User data will be handled according to our Privacy Policy.
- Personal information will not be shared with third parties without user consent, except as required by law.
12. Amendments to Terms
- Shopping Shooping reserves the right to update these terms at any time.
- Users will be notified of significant changes, and continued use of the platform implies acceptance of updated terms.
13. Contact Information
For any inquiries or support, please contact us at: Email: support@apnashop24.com
Website: https://www.apnashop24.com
By using Shopping Shooping, you agree to these Terms and Conditions. Thank you for being a part of our marketplace!